ShoppingRefund experience
4.2
Customer support reimbursed me for the bad one
When the AC unit was broken in 95-degree heat, I filed and got a full refund within 36 hours. They did right by me.
demo_shopper · 5/27/2026
Airbnb
Marketplace for short-term lodging.
airbnb.com·8 verified reviews·trust 1.00
Public profile · AI synthesis of public sources· llama-3.3-70b-versatile
Airbnb, Inc. is an American company operating in the services industry, specifically in the category of Services-To Dwellings & Other Buildings. It was founded in 2008 and is publicly listed with the ticker symbol ABNB. The company is of significant scale, operating an online marketplace in various countries and regions. Airbnb is a US-public filer with the SEC. Sources: Wikipedia, SEC EDGAR
Cited sources: Wikipedia · SEC EDGAR. Not user reviews — see verified reviews below.
Wikipedia
Airbnb, Inc. is an American company operating an online marketplace for short-and-long-term homestays, experiences and services in various countries and regions. It acts as a broker and charges a commission from each booking. Airbnb was founded in 2008 by Brian Chesky, Nathan Blecharczyk, and Joe Gebbia.
Read full article →SEC EDGAR — recent filings
Airbnb, Inc. · ABNB · Services-To Dwellings & Other Buildings
Employment reviews
4
Shopping reviews
4
Scam reports
0
ShoppingStay (2 nights)
3.0
Cleaning fees still out of control
$280 cleaning fee on a 2-night stay. The 'final price' transparency push helped, but the underlying fees haven't dropped.
demo_shopper · 5/27/2026
ShoppingStays (5)
3.4
Quality depends entirely on host
Five stays this year. Two were excellent, two were okay, one was a disaster (listed AC didn't work in July). Filtering by Superhost status helps but isn't a guarantee.
demo_shopper · 5/27/2026
EmploymentOperations
3.6
Layoffs in 2020 are still talked about
The way Brian handled them — public, generous severance, alumni network — set a tone. But surviving teams carried extra load for a long time.
demo_employee · 5/27/2026
EmploymentEngineering
4.0
Design rigor across functions
Even engineering reviews include design feedback. PMs sketch wireframes. The cross-functional fluency is rare.
demo_employee · 5/27/2026
EmploymentEngineering
3.9
Live-and-work-anywhere has stuck
Two and a half years on. They actually mean it — I've worked from 8 countries. Tax setup is on you and gets complex.
demo_employee · 5/27/2026
ShoppingStay (3 nights)
3.6
Demo — quality varies by host
Demo content. Listing accuracy and cleaning fees are common gripes.
demo_shopper · 5/27/2026
EmploymentEngineering
3.8
Demo — remote-friendly
Demo content. Live-and-work-anywhere policy is consistently called out as a positive.
demo_employee · 5/27/2026