ShoppingRefund experience
4.2
Customer support reimbursed me for the bad one
When the AC unit was broken in 95-degree heat, I filed and got a full refund within 36 hours. They did right by me.
demo_shopper · 5/27/2026
Airbnb
Marketplace for short-term lodging.
airbnb.com·8 verified reviews·trust 1.00
Public profile · AI synthesis of public sources· llama-3.3-70b-versatile
Airbnb, Inc. is an American company operating in the services industry, specifically in the category of Services-To Dwellings & Other Buildings. It was founded in 2008 and is publicly listed with the ticker symbol ABNB. The company operates an online marketplace for short-and-long-term homestays, experiences, and services in various countries and regions. Airbnb is a US-public filer with the SEC. Sources: Wikipedia, SEC EDGAR
Cited sources: Wikipedia · SEC EDGAR. Not user reviews — see verified reviews below.
Wikipedia
Airbnb, Inc. is an American company operating an online marketplace for short-and-long-term homestays, experiences and services in various countries and regions. It acts as a broker and charges a commission from each booking. Airbnb was founded in 2008 by Brian Chesky, Nathan Blecharczyk, and Joe Gebbia.
Read full article →SEC EDGAR — recent filings
Airbnb, Inc. · ABNB · Services-To Dwellings & Other Buildings
Employment reviews
4
Shopping reviews
4
Scam reports
0
ShoppingStay (2 nights)
3.0
Cleaning fees still out of control
$280 cleaning fee on a 2-night stay. The 'final price' transparency push helped, but the underlying fees haven't dropped.
demo_shopper · 5/27/2026
ShoppingStays (5)
3.4
Quality depends entirely on host
Five stays this year. Two were excellent, two were okay, one was a disaster (listed AC didn't work in July). Filtering by Superhost status helps but isn't a guarantee.
demo_shopper · 5/27/2026
EmploymentOperations
3.6
Layoffs in 2020 are still talked about
The way Brian handled them — public, generous severance, alumni network — set a tone. But surviving teams carried extra load for a long time.
demo_employee · 5/27/2026
EmploymentEngineering
4.0
Design rigor across functions
Even engineering reviews include design feedback. PMs sketch wireframes. The cross-functional fluency is rare.
demo_employee · 5/27/2026
EmploymentEngineering
3.9
Live-and-work-anywhere has stuck
Two and a half years on. They actually mean it — I've worked from 8 countries. Tax setup is on you and gets complex.
demo_employee · 5/27/2026
ShoppingStay (3 nights)
3.6
Demo — quality varies by host
Demo content. Listing accuracy and cleaning fees are common gripes.
demo_shopper · 5/27/2026
EmploymentEngineering
3.8
Demo — remote-friendly
Demo content. Live-and-work-anywhere policy is consistently called out as a positive.
demo_employee · 5/27/2026