Customer service still industry-leading
Disputes get resolved in 48 hours typically. Phone support actually picks up.
Card issuer + financial services.
American Express Company is an American bank holding company and multinational financial services corporation specializing in payment cards, headquartered in Lower Manhattan, New York. The company is publicly listed with the ticker symbol AXP and is classified under the Finance Services industry. American Express is a US-public filer with the SEC, indicating its public ownership status. The company's scale and global presence are notable, although specific details such as founding date are not provided in the given sources. Sources: Wikipedia, SEC EDGAR
Cited sources: Wikipedia · SEC EDGAR. Not user reviews — see verified reviews below.
American Express Company (Amex) is an American bank holding company and multinational financial services corporation that specializes in payment cards. It is headquartered at 200 Vesey Street, also known as American Express Tower, in the Battery Park City neighborhood of Lower Manhattan; in 2026, the company announced that it would develop and be the sole occupant of the new 2 World Trade Center skyscraper in the nearby World Trade Center complex.
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Disputes get resolved in 48 hours typically. Phone support actually picks up.
$695 annual fee. Pencils out if you'd use Centurion lounges, Uber credits, hotel credits anyway. Otherwise the Gold is the better fit.
$250 annual fee. With dining + grocery cap, the 4x earnings + credits make it pencil out for our household.